There is nothing that will destroy your entrepreneurial energy, effectiveness and confidence quite like a terrible client experience. That is why in this episode we have focussed in on how to identify difficult clients and then what you can do about it that will serve both you and the client in the best way possible.
We cover several areas including:
- Warning signs
- How to qualify the client
- Resetting the relationship when you can see it going off-course
- Dealing with desperation
- Both Jonathan and I share stories from our experience to help you navigate these problems in your own experience.
Please listen, enjoy and If you have any questions, comments or feedback, please send us a comment below.